Camp is an excellent opportunity for your child to meet positive role models, make new friends and enhance social skills, foster independence, boost self-esteem and self-confidence, build character, experience nature, get active, try new things, and have fun and make long-lasting memories.
All you need to know about Camp
We are so glad your camper is embarking on their adventure with us!
Medication must be prescribed by a physician and must be stored in original containers. The medication will be kept in a locked box in the camp office. If your child develops a communicable disease during camp (e.g. colds, pink eye), please inform staff immediately.
This will allow us to inform other participants so they can take the necessary precautions.
There may be additional camp specific forms that you will be required to fill in on the first day of camp, for example the camper Swim Form. These additional forms will be available on-site where applicable.
Camp check-in will start at 9 a.m. Campers attending Before Camp will complete their required forms when they check-in for Before Camp.
Here is a handy Camper Checklist of what to bring to camp:
NUT-FREE Lunch and 2 snacks*
Pre-filled water bottle
Outdoor clothing - all camps will have an outdoor component, so make sure to dress accordingly to weather conditions
*There will be one lunch break and two snack breaks. Please remember that all camps are NUT-FREE (this includes packaging that “May Contain Nuts”. If your snack is homemade, please include a note stating it is “Nut-Free”). Foods should not require refrigeration or a microwave. If your child has a severe food-related allergy, this must be communicated to staff on the first day of camp.
Pick-up and Drop-off
Children must be dropped off and picked up in the area designated for their camp, which is clearly marked at each facility. In order to ensure maximum safety, parents/guardians will be required to sign in and sign out campers each day.
Before you register, please contact us to discuss your child’s needs and your support requests at inclusion@richmondhill.ca or 905-780-2047.
Campers with disabilities
Richmond Hill provides positive integrated camp experiences for children with disabilities. Please carefully consider the needs of your child when making your camp choice as an integrated camp setting may not be appropriate for all children with disabilities.
If your child requires extra support, arrangements for assistance can be made with the Inclusion Services team. A limited number of Inclusion Counsellors are on staff to provide 1:1 support in the summer camp programs. For more information, please RichmondHill.ca/Inclusion
Please be advised that our Inclusion Counsellors receive training in working with individuals with disabilities but do not have professional qualifications in this field.
Can't participate in a registered program anymore? Transfers and Withdrawals can be completed online at RichmondHill.ca/ActiveRH or through written form.
View Account History and use the Transfer or Withdraw buttons to manage your current enrollments.
If you are eligible for a refund, select refund to credit card. Or, select refund to account for future enrollments. Note: Refunds to account are final.
If applicable, please allow 2 to 4 weeks for refund processing. Submission of a form does not guarantee that a refund will be issued, and non-attendance at a program does not constitute a notice of withdrawal. Withdrawal requests will only be accepted through ActiveRH or by Withdrawal Request Form. Requests to “Refund to Account” are final.
Program Transfer Policy
Transfer requests will only be accepted through ActiveRH or by Transfer Request Form. Transfers will be processed according to the criteria outlined below, provided that there is space available in the requested activity.
Situation
Action
If you withdraw less than 5 business days prior to the course start date for Summer Camps, Winter Break Camps, March Break Camps, School Holiday Programs, Aquatic Leadership Courses or one-day workshops...
No credit or refund will be issued.
If you withdraw from the courses not listed above using ActiveRH 2 or more business days prior to the course start date…
You will receive a full credit or refund as requested.*
If we receive your Withdrawal Request Form 2 or more business days prior to the course start date…
You will receive a full credit or refund as requested.*
If we receive your Withdrawal Request Form less than 2 business days prior to the course start date…
You will receive a full credit on your account for future use. If you request a refund, you will receive a full refund less a $15 administration fee.*
If we receive your Withdrawal Request Form on or after the first day and up to one business day prior to the third day of the course…
You will receive a pro-rated credit or refund for any classes remaining as of the date the Refund Request Form is received, less a $15 administration fee.*
If we receive your Withdrawal Request Form on or after the third day of the course or after the program has ended…
No credit or refund will be issued.
If we receive your Withdrawal Request Form accompanied by a doctor’s note indicating that the participant can no longer attend due to medical reasons…
You will receive a pro-rated credit for any classes remaining as of the date the Withdrawal Request Form and doctor’s note are received.
If we cancel your program …
You will receive a full credit or refund as requested.
If the participant is withdrawn by our staff due to program incompatibility...
You will receive a prorated credit for any classes remaining as of the date of withdrawal.
If we receive your Transfer Request Form less than 5 business days prior to the course start date for Winter Break Camps, March Break Camps, School Holiday Programs, Summer Camps, Aquatic Leadership Courses, or one-day workshops...
No credit or refund will be issued.
If we receive your Transfer Request Form prior to the course start date...
You will receive a full credit for the course transferred out of.
If we receive your Transfer Request Form up to and including the second day of the course (third class for swimming lessons)...
You will receive a prorated credit for the course transferred out of. You will not receive a credit for the class that takes place on the day we receive your Transfer Request Form.
Volunteers
Volunteers play an important part in Richmond Hill Summer Camps. Volunteers work directly with campers under the supervision of City staff counsellors and supervisors. Some of the roles of a volunteer include facilitation of camp activities and games, assisting with arts and crafts, and set up and take down of activities.
If you are looking to gain some experience in a camp setting, sign up to be a Richmond Hill volunteer to have access to the volunteer postings for summer camp. For more information, visit our Volunteering page.
