Fall Programs Registration
Registration is now open - register today!
New This Season
We love making new programs to keep you active, entertained, and having fun! Explore our newest programs early to secure your place.
View Fall Programs
Community Centres
Pools
Arenas
Wait lists work! If your program choice is full, be sure to add your name to the wait list and our program staff will contact you if a spot opens up. Wait lists let us know when there is a demand for a program and when possible, we create additional courses.
Fall Programs Registration
Resident: Tuesday, August 19, 2025
Non-resident: Tuesday, August 26, 2025
Winter Programs Registration
Resident: Tuesday, November 25, 2025
Non-resident: Tuesday, December 2, 2025
You don’t have to be a resident to participate in Richmond Hill recreation programs. Everyone’s welcome! Non-residents, however, are charged a $15 non-resident fee per program, per participant. Also, non-resident registration opens after resident registration has already started. Non-residents are welcome to sign up for Richmond Hill memberships. Most memberships offer a price for residents and a price for non-residents.
Our programs are available online through
ActiveRH. Find programs in
ActiveRH by using the search filters; when, where, who, and activity, below the search bar. Search by location, age, date, time, program type, or interest. If registration has not yet started, you can easily add programs to your wish list for future registration.
You can register right up to the start of the third class of most programs, with the exception of Aquatic Leadership courses. You cannot register for Aquatic Leadership courses once the first class has started. Late registrations will be pro-rated at the time of registration.
Waitlists work! Add your name to the waitlist if the program you want to take is full. We’ll contact you if a spot opens up in the course. You will have the option of accepting or declining the spot. Waitlists let us know when there is a demand for a program. When possible, we create additional courses based on program waitlists.
Register early to help ensure your program of choice will run. If we do not have enough registrants for a course, it will be cancelled. If we cancel a course you have registered for, we will contact you to help you choose a different course to take that session. If we cannot find another course that meets your needs, we will issue you a full refund within 4 weeks of the cancellation.
ActiveRH
ActiveRH is Richmond Hill’s online registration system that makes it easier for you to search, register and pay for Recreation and Culture programs and memberships from any computer, tablet or mobile device. This allows you to register, make payments, and manage your profile at your convenience.
Registering for programs has never been easier with our new recreation registration system
ActiveRH.
- Create your personalized ActiveRH account.
- Find your programs and create a wish list of your top choices.
- Login to ActiveRH on registration day, register for your selected programs and check out.
*Still want to register in-person? Complete a registration form and drop it off in-person at one of our community centres.
Please call 905-771-8870 if you require further assistance.
FAQs
Yes. Up to two parents can create personal accounts and link them to the family account.
An email address is required to create or access your account on
ActiveRH. Your online account provides better access to registration, membership and facility booking services, including convenient registration, detailed account history information and much more. If you are unable to provide an email address, you are able to register at the front desk instead of online.
Important program information
Program requirements
Each program description lists the age group, the skill level and any prerequisite courses that need to be met before attending a program. Want to discuss the program requirements with a staff member, email recreation@richmondhill.ca. Please note: You may be asked to withdraw from a course if all of the listed requirements are not met.
Lost or stolen belongings
Richmond Hill is not responsible for any damages, or the loss or theft of any personal property brought into our facilities. Please leave anything of value at home. If you must bring valuable items with you, please make sure to lock them up while you are enjoying your program.
Missed classes and cancellations
- Unfortunately, make-up classes are not offered when you choose to miss a class. If we cancel a class due to poor weather conditions, staff absences, or facility closures, we will do our best to make up the class. If we are unable to make up the class, you will receive a credit for the class on your family account.
- Some of our programs and activities are affected by extreme weather conditions. Call the Inclement Weather Hotline at 905-771-5487 and listen to the 24-hour recorded message to hear information about facility closures and program cancellations.
Before you register, please contact us to discuss your child’s needs and your support requests at inclusion@richmondhill.ca or 905-780-2047.
Richmond Hill provides positive integrated recreation program experiences for individuals with disabilities. Please carefully consider the needs of the participant when making your program choice as an integrated setting may not be appropriate for all individuals with disabilities.
If the participant requires extra support, arrangements for assistance can be made with the Inclusion Services team. A limited number of Inclusion Support Staff are available to provide 1:1 support in recreation programs. For more information, please visit RichmondHill.ca/Inclusion
Please be advised that our Inclusion Support Staff receive training in working with individuals with disabilities but do not have professional qualifications in this field.
Richmond Hill seniors (65 and older) pay only 70% of the adult registration fee for most program registrations and fitness memberships. Non-residents are not eligible for these rates and must pay the full adult registration fee for all programs and memberships.
Program Withdrawal Policy
Can't participate in a registered program anymore? Withdrawals will only be accepted online through ActiveRH or by Withdrawal Request Form. Requests to “Refund to Account” are final.
If applicable, please allow 2 to 4 weeks for refund processing. Submission of a form does not guarantee that a refund will be issued, and non-attendance at a program does not constitute a notice of withdrawal.
Online Withdrawal
- Visit RichmondHill.ca/ActiveRH and login with your email address and password.
- View Account History and use the Transfer or Withdraw buttons to manage your current enrollments.
- If you are eligible for a refund, select refund to credit card. Or, select refund to account for future enrollments. Note: Refunds to account are final.
Withdrawal Request Form
Fill out the Withdrawal Request Form and email the completed form to our Recreation Department.
Program Transfer Policy
Transfer requests will only be accepted through ActiveRH. Transfers will be processed according to the criteria outlined below, provided that there is space available in the requested activity.
Withdrawal and Transfer Situations
| Situation | Action |
|---|
| If you withdraw less than 5 business days prior to the course start date for Summer Camps, Winter Break Camps, March Break Camps, School Holiday Programs, Aquatic Leadership Courses or one-day workshops... |
No credit or refund will be issued. |
| If you withdraw from the courses not listed above using ActiveRH 2 or more business days prior to the course start date… |
You will receive a full credit or refund as requested.* |
| If we receive your Withdrawal Request Form 2 or more business days prior to the course start date… |
You will receive a full credit or refund as requested.* |
| If we receive your Withdrawal Request Form less than 2 business days prior to the course start date… |
You will receive a full credit on your account for future use. If you request a refund, you will receive a full refund less a $15 administration fee.* |
| If we receive your Withdrawal Request Form on or after the first day and up to one business day prior to the third day of the course… |
You will receive a pro-rated credit or refund for any classes remaining as of the date the Refund Request Form is received, less a $15 administration fee.* |
| If we receive your Withdrawal Request Form on or after the third day of the course or after the program has ended… |
No credit or refund will be issued. |
| If we receive your Withdrawal Request Form accompanied by a doctor’s note indicating that the participant can no longer attend due to medical reasons… |
You will receive a pro-rated credit for any classes remaining as of the date the Withdrawal Request Form and doctor’s note are received. |
| If we cancel your program … |
You will receive a full credit or refund as requested. |
| If the participant is withdrawn by our staff due to program incompatibility... |
You will receive a prorated credit for any classes remaining as of the date of withdrawal.
|
Mistakes happen and sometimes payments are declined. In the event of a returned (NSF) cheque or a declined preauthorized payment, you will be charged an administrative fee of $49.50. We will contact you to request payment by cash, by certified cheque (made payable to the City of Richmond Hill) or by a valid credit card.
If you require copies of registration receipts from a prior taxation year, please call 905-771-8870 or contact
recreation@richmondhill.ca.
Additional resources
Due to extreme weather conditions, facilities may be closed and classes cancelled. Call the Inclement Weather Hotline at 905-771-5487 and listen to the 24-hour recorded message to hear information about facility closures and program cancellations.
Richmond Hill recognizes the value of participating in recreation and culture programs. All residents, regardless of financial circumstances, should be able to enjoy the programs and services offered by the Community Services Department. Information and applications for Richmond Hill’s Fee Assistance Program are available online at
RichmondHill.ca/FeeAssistance and at all community centres.
HIGH FIVE® is Canada’s only comprehensive quality standard for children’s programs and holds true to the following five Principles of Healthy Child Development that our research indicates are essential for providing a positive experience for kids.
- A caring adult
- Friends
- Play
- Mastery
- Participation
HIGH FIVE’s® unique and proprietary approach is built on a quality framework, consisting of:
- Training and development for staff
- Program assessments using the scientifically-validated QUEST 2 Tool
- Establishing policies and procedures to manage risk
- Creating awareness of high quality programs for kids
HIGH FIVE® provides an evidence-based approach to positive experiences for kids, empowering them to excel in life.
You can rent Richmond Hill facilities for private parties, events, meetings and conferences. Learn more about
booking a facility and pricing.
Feedback
Did you participate in a Recreation and Culture program this season?
We are genuinely interested in hearing any feedback you have about your experience. Your comments will help us continue to provide quality programs and improve services.
Program Feedback Form
Stay in touch!
Sign up for our Recreation and Culture e-mail newsletters through ActiveRH and receive the latest information on new programs, special offers, registration reminders, events and more!
- Already have an ActiveRH account:
- Log in and select: My Account - Edit - Contact Information - select the check box: Yes! Please email me the latest news and information.
- Creating a new ActiveRH account:
- Select the check box: Yes! Please email me the latest news and information.
Also, find us on Facebook! Follow our Recreation & Culture account for pictures and upcoming information about programs and events.
Service Charter
Learn more about our Service Charter.
